Hotel Sosei Sapporo MGallery

Everything- location, service, hospitality, ambience! Love the stay◡̈

Hotel is quite nice and staff is excellent, very good English speakers. Location a bit out of the way and the free parking is limited to basically 4 spaces which seemed to always be occupied which made us have to use paid parking which was a little less convenient. Hotel amenities are very nice and staff is extremely accommodating to our needs.

Loved the design of the hotel and room, amenities were of quality and so were the service of the hotel staff. We stayed as a family of 3 during the Xmas period- the extra effort that the hotel staff went to make our stay a comfortable one was commendable. We had a welcome drink, welcome gift (for my son), assistance on any other queries were warmly welcomed by the hotel staff. I would definitely recommend to other visitors coming to Sapporo and hope to return at some point.

Our international flight was delayed for five hours, which made us unable to take the late night flight from Tokyo to Sapporo. We needed to cancel the first night of booking, which was paid. Fortunately, the hotel understood the circumstance and altered the booking for us without any charge. Very impressive. The vibes of the hotel was good. The staffs were eager to help out.

Truly a 5 star hotel; facilities and service were amazing! Concierge desk was so helpful and got our luggage forwarding to the airport all arranged for us. Staff were always available, almost overly so when walking through the lobby haha. Room was beautiful, clean, and comfortable.