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The room and everything was very clean and modern. Decent size room considering this is in Japan. All the staffs were very friendly and helpful the entire time we were there. The hotel is not in tall building so I feel more comfortable if there's any earthquake. Sapporo Factory which is a shopping mall is just across the street from the hotel. There are restaurants, stores and market that are quite convenient.
Julie
2025년 7월
Great hotel. After 3 weeks in the countryside it was great to immerse ourselves into this luxurious hotel. Being greeted by Issac from California was a lovely surprise after being so immersed in deep Japan. Super cool spot, well decorated. Loved sitting around the fireplace in the bar area. I wish I could remember the bartenders name. He went to school in Pittsburgh. Was lovely to talk to. Take advantage of raw milk from Hokkaido university at the breakfast buffet. It's delicious. One of my favorite breakfast bars Location is good. Right across from the Sapporo Factory shopping area. 15 minutes walk to downtown where everything is happening. If you have a hankering for Indian food I highly recommend Taj Mahal across the street
Jason
2025년 7월
Modern hotel with very new finishings and very friendly reception and door staff. The location opposite the sapporo factory is handy, 7-11 and supermarket, with some nice restaurants and interesting shops. We had trouble with room service not changing our dirty cups and plates... Day 2 onwards we purposely stacked all dirty cups and plates in the sink so they know we want it changed. Gym was small but everything was new and very clean. Coffee facilities available downstairs in the morning.
Irene
2025년 4월
From the moment I stepped into the M Gallery Hotel in Sapporo, I felt genuinely welcomed. The lobby’s warm lighting and tasteful décor set the tone for a truly memorable stay. Every member of the team greeted me with a smile and went out of their way to ensure I had everything I needed. A special shout‑out goes to Minoru at the bar. He made us feel very welcomed and helped us out with pronouncing Japanese words. I’m not sure of the other bar man’s name, but hey made me a special cherry blossom cocktail and it was so thoughtful and delicious. The complimentary food at the bar is such a beautiful touch and so yummy, hats off to the chef. My stay here was my favourite part of my Japan trip and I could not reccomend it enough.
Ashleigh
2025년 4월
Beautiful decor, smells great (people who have stayed there will know what I mean) Large rooms (for Japanese standards) with super comfortable beds and pillows Gym was well equipped with the basics for a casual workout Nice fireplace in the bar to chill at after a long day of walking around town
Yao
2025년 5월
The property is beautiful with gorgeous decor. A very classy hotel with extremely attentive and helpful staff. The inclusive breakfast has a very large selection with gluten free options (although the gf bread was very dry hence only tried it once). The bed was very comfortable. The bar had a very warm quaint feel to it with plenty of room and also served high tea and some options for dinner. The large dining area was for breakfast only and was also very stylishly designed.
Nicole
2025년 3월
Everything- location, service, hospitality, ambience! Love the stay◡̈
Ashleen
2024년 11월
We stayed for Christmas and it was definitely the right choice. A beautifully designed hotel, with attentive staff, and the most comfortable beds we had on our stay. Would definitely recommend this property to other guests looking for a luxe but 'trendy' stay in Sapporo. We also enjoyed the Christmas buffet, and were thrilled to meet the manager and have some surprise entertainment. 10/10!
Kelsey
2025년 1월
Hotel is quite nice and staff is excellent, very good English speakers. Location a bit out of the way and the free parking is limited to basically 4 spaces which seemed to always be occupied which made us have to use paid parking which was a little less convenient. Hotel amenities are very nice and staff is extremely accommodating to our needs.
Roxanne
2024년 6월
The room is luxury and spacious. Very clean and comfortable.
Charlotte
2025년 1월